We are looking for a motivated and well‑organised communications professional who enjoys working across teams and translating complex topics into clear, practical messaging. In this role, you will support a cross‑functional transformation initiative and help ensure that both customers and internal stakeholders are well informed and effectively supported throughout the process.

You will work closely with colleagues in Marketing, Technology and Commercial teams, contributing to the creation and adaptation of communications materials for different audiences and channels. The role is hands‑on and delivery‑focused, with a strong emphasis on clarity, consistency and collaboration.

Key Responsibilities

• Create, adapt and maintain customer‑facing communications across multiple channels

• Transcreate content into German, ensuring clarity, tone and relevance for the local market

• Develop and update content for websites, customer guidance materials, FAQs and supporting documentation

• Support the preparation of communications for campaigns and customer outreach initiatives

• Create internal enablement and training materials to support customer‑facing teams

• Work closely with Marketing, Technology, Product and Commercial teams to align messaging and timing

• Ensure communications are clear, consistent and aligned across customer and internal touchpoints

• Track feedback and questions from internal teams and customers to help refine and improve communications materials

Attributes

• You are a strong communicator with a good sense for language, tone and audience. You enjoy working across teams and are comfortable contributing in a structured, reliable and pragmatic way.

• Native or C2 written and spoken German and very good English skills

• Confidence working with a range of stakeholders across different functions

• Ideally have 3-5 years of experience and a proven track record of success in Communications/Marketing

• Pro-active & self-starter

What’s in it for you

You can expect a diverse role with close collaboration across multiple teams. There is real scope to contribute ideas, shape communications outputs and play an active part in delivering a meaningful initiative. The role offers a balanced mix of independent work and teamwork, in an environment that values quality, clarity and cooperation.

• Extensive internal and external training

• Flexible working – Home office option on Mondays and Fridays (please note this role has flexibility around days/working hours and we would be happy to accommodate 9am-2pm four days a week)

• Modern, centrally located office in Hamburg, only a few steps from the town hall.

• 30 vacation days per year. (pro rata)

• Deutschlandticket for private and professional use.

• The salary for this role will be based on the published salary range, taking into account the candidate’s relevant skills, qualifications and experience

For more details about the company and to apply please make sure you upload your CV via our website: www.argusmedia.com/en/careers/open-positions

By submitting your job application, you automatically acknowledge and consent to the collection, use and/or disclosure of your personal data to the Company. Argus is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.