What we’re looking for

We are currently looking for an outstanding Senior Client Engagement Manager to join our highly successful commercial team in the Enterprise team. The Senior Client Engagement Manager will play a vital role in consolidating and developing long-term relationships at all levels of a small number yet highly strategic portfolio of accounts in Brazil and Latin America.

• While providing on-going support to this strategic account portfolio and delivering a first-class service, the Senior Client Engagement Manager’s primary focus will be to:

• Protect Argus’ existing revenue by ensuring customers get optimal value from Argus services and relationship

• Encourage the further use of Argus services and products

• Identify, evaluate and execute business opportunities relating to new price assessments and new services and products

• Help shape changes to Argus product line and launches of new offerings in response to the industry’s needs and feedback

• Build the company profile within this strategic customer base

What will you be doing

• Promote, explain and answer all matters concerning Argus, its services and products

• Educate clients on how to maximize the value they receive from a relationship with Argus

• Present Argus’ platforms, analytical tools and applications through demonstrations to clients and partners

• Attend and coordinate marketing presence at conferences, events, and dedicated client events

• Ensure the retention of existing users by delivering first class support and achieving a high customer satisfaction

• Co-ordinate with colleagues globally

Skills and Experience

• Bachelor’s degree required

• Fluency in English and Spanish is required, with the ability to communicate effectively in both written and spoken formats.

• Commercial experience: the ideal candidate has worked at a commodity trading floor or had some prior commercial experience in commodities

• Successful track record in key account management with experience or knowledge of data/IP account management preferable

• Experience building effective interpersonal relationships internally and externally with key influencers and decision-makers

• International experience of working in various cultures globally

Candidate Profile

• Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and commercial benefit

• Well-presented, credible, and able to influence senior executives at large and small firms

• Sufficiently mobile and flexible to travel locally and internationally up to 50% of the time

• Ability to work effectively and collaboratively in a team-oriented environment

• Strong verbal and written communication skills required

• Ethical, fair and of high integrity

What’s in it for you

Our rapidly growing, award-winning business offers a dynamic environment for talented, entrepreneurial professionals to achieve results and grow their careers. Argus recognizes and rewards successful performance and as an Investor in People, we promote professional development and retain a high-performing team committed to building our success.

Pursuant to Brazilian current legislation and for so long as such legislation shall remain in force, you are entitled to receive:

• A Christmas bonus (also called “13th Salary”), equivalent to one monthly salary.

• A 30-day vacation period per year.

• A vacation payment equivalent to one-third of your monthly salary.

• A severance fund to de deposited in a special bank account (FGTS), in the amount of 8% of your monthly salary.

Benefits

• Health Insurance – SulAmerica

• Dental Insurance – SulAmerica

• Life Insurance - Prudential

• Pension Plan

• Meal Voucher

• Mobility Allowance

• Pharmacy Allowance

• Gym Subsidy

• Parking